FAQ

How do I change my password?
You can change your password yourself if you have an adi configured laptop. This will change your entire adi account password which is used to sign into you...
Fri, 26 May, 2023 at 9:27 AM
How do I access company files and services remotely?
You can access all files and services available at HQ while remote by using the company VPN built into every adi laptop. This can be connected to in two way...
Tue, 15 Apr, 2025 at 2:42 PM
How do I create a shared folder in OneDrive?
Every adi laptop will be signed into the corporate version of onedrive we subscribe to. This is used for backing up your laptop files and folders for da...
Tue, 21 Jun, 2022 at 4:01 PM
EvolutionM "Licence Count Reached" Error Message
EvolutionM is a licenced software and therefore we have a set amount of users that can be signed in at any given time.  This issue normally arises when ...
Tue, 1 Nov, 2022 at 12:16 PM
Upgrading to Windows 11
You may be offered the Windows 11 upgrade via windows update automatically if Windows detects that your computer meets the minimum specification for it. Ple...
Wed, 14 Jun, 2023 at 12:19 PM
How to setup your new company Phone
Tap on the Intune app to open it Sign into the Intune app using your adi email address and the temporary password provided to you by adi IT Tap ‘Next’ on...
Tue, 15 Apr, 2025 at 2:48 PM
Multi Factor Authentication (MFA)
Multi Factor Authentication (MFA)   MFA is required on all company accounts when accessing key services. This includes any cloud based systems such as ema...
Tue, 15 Apr, 2025 at 4:45 PM